Contact
We’re reachable.
Priority One is a small team. Email is the fastest way to get a real person.
Primary contact
support@priorityone.healthWe aim to respond within two business days. Priority One is not a medical service — for medical questions, contact a licensed healthcare provider, and in an emergency call 911 or your local emergency number.
What to email us about
Account & billing
Subscription questions, refunds, cancellations, and anything about a lab order.
Product feedback
Bugs, feature requests, things that should work and don't.
Privacy & data requests
Request a copy of your data, correction, or account deletion — email us from your account address and we'll verify and act within 30 days.
Security
Report a vulnerability or suspected unauthorized access — use the subject line "Security".
Mailing address
Walker Capital Management LLC, d/b/a Priority One Health
Mississippi, United States
Full postal address available on request.
Reviewing how we handle the data you send us? See the Privacy Policy and Data Security pages.